Services Provided
You may receive assistance provided by an employee physically located in this office or from an employee in a remote office using a computer monitor. It is similar to talking face to face with an employee in the office except the employee is sitting in a different location. You simply sit at the designated work station and speak with the employee appearing on screen. Using this technology you will be able to resolve issues such as:
• Account Inquiries (help with letters, notices and levies on your wages or bank account)
• Adjustments (changes to tax account information or payments)
• Alien Clearances (Sailing Permits)
• Application for Taxpayer Assistance Order (ATAO)
• Copies of Tax Returns & Transcripts (Usually available for current year and three prior years)
• Help with preparing Form 2290 (Heavy Vehicle Use Tax)
• Multilingual Assistance (over 150 languages translated)
• Payment Arrangements
• Payments (Check or Money Order only)
• Procedural Inquiries
• Solutions to Tax Issues
• Tax Forms (based on availability)
• Tax Law Assistance (answers related to your Individual Federal Tax Return) (Details)
• Individual Taxpayer Identification Numbers and Form W-7 (More Information)
Services Not Available at this Location
• Does not accept cash payments
• Federal or State Return Preparation
You may get the help you need on our website at www.irs.gov or by phone, individual tax information call 1-800-829-1040, or for business taxes you may call 1-800-829-4933. Courtesy tax return preparation is not available in this office.
