Virtual Services Provided
You may receive assistance provided by an employee physically located in this office or from an employee in a remote office using a computer monitor. It is similar to talking face to face with an employee in the office except the employee is sitting in a different location. You simply sit at the designated work station and speak with the employee appearing on screen. Using this technology you will be able to resolve issues such as:
• Account Inquiries (help with letters, notices and levies on your wages or bank account)
• Adjustments (changes to tax account information or payments)
• Application for Taxpayer Assistance Order (ATAO)
• Federal or State tax return preparation may be available from Catholic Charities (if you qualify for the Earned Income Tax Credit or your income is less than $49,000)
• Multilingual Assistance (over 150 languages translated)
• Payment Arrangements
• Solutions to Tax Issues
• Tax Forms (no paper forms available, but we can mail to you)
• Tax Law Assistance (answers related to your Individual Federal Tax Return) Details
• Individual Taxpayer Identification Numbers and Form W-7 (More Information)
Services Not Available at this Location
• Payments (cash, check or money orders)
• Copies of Tax Returns & Transcripts
• Form 2290 Stamped Schedule 1
• Alien Clearances (Sailing Permit)
You may get the help you need on our website at www.irs.gov or by phone, individual tax information call 1-800-829-1040, or for business taxes you may call 1-800-829-4933.
