Contact My Local Office in Massachusetts
Face-to-face Tax Help
IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue cannot be handled online or by phone.
If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone face-to-face, visit your local TAC, no appointment is necessary.
Caution: Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.
Multilingual assistance is available in every office. Hours of operation are subject to change.
Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office. Services may vary from site to site. You can get these services on a walk-in, non-advance appointment basis.
| City | Street Address | Days/Hours of Service | Telephone* |
|---|---|---|---|
| Boston | JFK Federal Building 15 New Sudbury St. Boston, MA 02203 |
Monday-Friday - 8:30 a.m.- 4:30 p.m. |
(617) 316-2850 |
| Brockton | 120 Liberty St. Brockton, MA 02301 |
Monday - Friday - 8:30 a.m.- 4:30 p.m. |
(508) 586-4671 |
| Fitchburg | 881 Main St. Fitchburg, MA 01420 |
Monday-Friday - 8:30 a.m.- 4:30 p.m. *This office will be open on Tuesdays and Thursdays only during the period 5/3 - 8/12/2013.
|
(978) 342-0016 |
| Hyannis | 75 Perseverance Way Hyannis, MA 02601 |
Monday - Friday - 8:30 a.m.- 4:30 p.m. (Closed for lunch 1:00 p.m. - 2:00 p.m.) Services Provided |
(508) 775-0029 |
| Pittsfield | 78 Center St. Pittsfield, MA 01201 |
Monday and Tuesday - 8:30 a.m.- 4:30 p.m. (Closed for lunch 12:00 noon - 1:00 p.m.) Services Provided |
(413) 499-1573 |
| Springfield | 1550 Main St. Springfield, MA 01103 |
Monday-Friday - 8:30 a.m.-4:30 p.m.
|
(413) 788-0284 |
| Stoneham | 1 Montvale Ave. Stoneham, MA 02180 |
Monday-Friday - 9:00 a.m.- 3:30 p.m. |
(781) 835-4350 |
| Worcester | 120 Front St. Worcester, MA 01608 |
Monday-Friday - 8:30 a.m.- 4:30 p.m. |
(508) 793-8227 |
* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).
For information on where to file your tax return please see Where to File Addresses.
The Taxpayer Advocate Service: Call (617) 316-2690 in Boston or 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.
Partnerships
IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.
For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:
Internal Revenue Service
25 New Sudbury St. Stop 20826
Boston, MA 02203
For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:
Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.
