On September 30, 2009, the IRS held a public forum on the Tax Return Preparer Review featuring the software industry and independent preparers. The discussion was moderated by Doug Shulman (Commissioner), Karen L. Hawkins (Director, Office of Professional Responsibility), and Mark Ernst (Deputy Commissioner, Operations Support). Written statements and bios from each of the panelists can be found below.

Software Industry Panel
Council for Electronic Revenue Communication Advancement (CERCA) – Michael F. Cavanagh, Executive Director
CCH Small Firm Services – Leonard Holt, Vice President, Business Development
Drake Software – John Sapp, Vice President, Sales & Marketing
Intuit, Inc. – Dan Maurer, Senior Vice President and General Manager, Consumer Group

Independent Preparer Panel
H&R Block – Amy McAnarney, Executive Director, The Tax Institute
H&R Block – Tony Zabaneh, Franchisee
Jackson Hewitt – Marianne Moe, Franchisee
Empire Accounting & Tax Service – Cynthia MacIntosh
Independent Unenrolled Preparer – Raymond W. Heinen