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Part 30. Administrative

Chapter 7. Management Systems

Section 3. Technology Services

30.7.3  Technology Services

30.7.3.1  (05-02-2007)
Information Technology Services in the Office of Chief Counsel

  1. This section describes the policies and procedures governing information technology services throughout the Office of Chief Counsel.

  2. The Associate Chief Counsel (Finance and Management) is responsible for the oversight of the Counsel information systems program as described in CCDM 30.3.2.3.2.2, Functions of the Office of the Associate Chief Counsel (F&M), http://publish.no.irs.gov/getpdf.cgi?catnum=29599.

30.7.3.2  (05-02-2007)
CC Modernization and Vision Strategy Executive Steering Committee

  1. The Chief Counsel Modernization and Vision Strategy Executive Steering Committee (CC ESC) was established to meet the IRS and Office of Management and Budget (OMB) governance requirements for the Counsel Automated System Environment (CASE).

  2. The CC ESC is chartered by the Modernization and Information Technology Services Enterprise Governance (MEG) Committee and governs projects within the CC portfolio.

    1. The CC ESC charter is approved by the MEG Committee Co-Chairs. The Program Governance Office is responsible for maintaining and updating the charter as necessary.

    2. The CC ESC is responsible for establishing operating protocols consistent with the charter.

  3. The primary objective of the CC ESC is to ensure project objectives are met, risks are managed appropriately, and the expenditure of enterprise’s resources is fiscally sound. The CC ESC provides governance for all Major and Non-Major CC projects. For the Non-Major projects, governance is on an exception basis—either the project is deemed as high visibility or the project has exceeded defined variance thresholds. Governance includes, but is not limited to, the following:

    • Adhere to the Enterprise Life Cycle (ELC) Framework’s principles

    • Resolve enterprise-wide issues for CC ESC projects

    • Coordinate issues with organizations having external expertise to assist with decision making, such as policy exceptions

    • Develop a measure of the customer satisfaction with the projects supporting litigation, regulatory compliance, judicial activities, and other enforcement guidance

    • Address matters as assigned by the MEG Committee

    • Escalate disputes not resolved to the MEG Committee and Service, Support & Modernization Committee

  4. The ESC is co-chaired by the Associate Chief Counsel (F&M) and the Associate Chief Information Officer (ES).

    1. The Chief, Mission Assurance is a voting member of the CC ESC; the Co-Chairs appoint the other voting and non-voting members. In general, voting membership ranges from 9–13.

    2. It is the responsibility of the voting member to notify the co-chairs if a proxy will be in attendance. Proxies have full participatory rights and are empowered to vote on behalf of the absent member.

  5. The CC ESC replaced the former Information Management Policy Board (IMPB).

30.7.3.3  (05-02-2007)
Chief Counsel Intranet

  1. Each Chief Counsel office is responsible for providing information and submissions for its individual page(s) on the Chief Counsel (CC) Intranet. Each Chief Counsel office will designate an individual to review the information on its page(s) of the CC Intranet to ensure correctness and continued applicability at least once every month.

  2. The Associate Chief Counsel (F&M) has overall responsibility for the CC Intranet, with final decision authority over its content and style. The Associate Chief Counsel (F&M) provides guidance and coordination to each Chief Counsel Office on CC Intranet issues as needed.

  3. The actual operation and maintenance of the CC Intranet is assigned to the Technical Support Branch of the Counsel Information System Office (CISO).

30.7.3.4  (05-02-2007)
Application Standards

  1. As of October 1, 2003, Microsoft Word is the standard word processing application for the Office of Chief Counsel.

30.7.3.5  (05-02-2007)
Electronic Mail

  1. Electronic mail (email) is provided for official business purposes. Employees should evaluate the propriety of email as the communication vehicle for particular information or work products. Guidance on the use of email and security protocols may be found in:

    • CCDM 30.6.1.2.3, Security of Confidential Information, Official Documents, and Tax Data http://publish.no.irs.gov/getpdf.cgi?catnum=29269

    • IRM 1.10.3, Standards for Using E-Mail

  2. "Broadcast/All User" e-mail messages should receive pre-authorization in the headquarters office by an Associate Chief Counsel. In field offices, "All User" messages should be approved by the Area Counsel; cross-functional messages should be approved by the F&M Area Manager. "All User" e-mail messages should include the name and title of the authorizing official.

30.7.3.6  (05-02-2007)
Personal Use of Government IT Resources

  1. Guidance on the personal use of Government IT resources can be found in CCDM 30.4.5, Labor and Employee Relations http://publish.no.irs.gov/getpdf.cgi?catnum=29602 .


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