- 11.3.36.1 Purpose
- 11.3.36.2 Legal Requirements
- 11.3.36.3 Awareness
- 11.3.36.4 Implementing Requirements
- 11.3.36.5 Responsibilities
- 11.3.36.6 Safeguard Procedures Report
- 11.3.36.7 Safeguard Activity Report
- 11.3.36.8 Analysis of Records
- 11.3.36.9 Need and Use
- 11.3.36.10 On-site Safeguard Reviews
- 11.3.36.11 Safeguard Review Reports
- 11.3.36.12 Management Information Reports
- 11.3.36.13 Report to Congress
- 11.3.36.14 Enforcement
- Exhibit 11.3.36-1 Safeguard Evaluation Guide
- Exhibit 11.3.36-2 Safeguard Review Report Format — Findings and Recommendations
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This section provides the written guidance for all Office of Safeguards' personnel when performing safeguard evaluations and reviews. The Safeguards staff is responsible for ensuring that agencies and their contractors, who receive Federal Tax Returns and Return information collectively Federal Tax Information (FTI) from the Internal Revenue Service (IRS) maintain adequate safeguards for the protection of such information when performing safeguard evaluations and reviews. Written procedures and instructional guidelines are included to help the reviewer determine whether the agencies are providing adequate protection for FTI that is consistent with the Department of Treasury, Internal Revenue Service guidelines, manuals and regulations.
Note:
The term agency includes Federal, state, and local agencies, or entities and their contractors. The term contractor will generally be used with reference to agency contractors, while IRS contractors will be referred to as such.
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The safeguard program is a cooperative effort with the recipient agencies and their contractors, to ensure the confidentiality of FTI. Outreach and communication are key elements in promoting protection of FTI. In order to fulfill legal requirements and IRS responsibilities, the program must also maintain viable enforceable standards and full time enforcement capabilities.
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In accordance with legal requirements of Internal Revenue Code (IRC) §6103 and written agreements, the IRS discloses FTI data to various Federal, state, and local agencies, as well as contractors.
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IRC §6103(p)(4) requires that agencies receiving tax returns and return information provide adequate safeguards to protect the confidentiality of the tax returns and return information to the satisfaction of the Secretary (of Treasury).
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IRC §6103(p)(4)(E) requires the following recipients of Federal tax returns or return information to report to the Secretary their safeguard procedures for protecting those returns and return information:
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Federal agencies that receive information for certain purposes
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The Government Accountability Office (GAO)
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State tax agencies, bodies, or commissions
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State and local child support enforcement agencies
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State public assistance and law enforcement agencies
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Agents and contractors of child support enforcement agencies, Federal lending agencies (including lenders, agencies and educational institutions) and their agents (reports are to be submitted through the contracting agencies)
Note:
This pertains to any agency, lender, and institution disclosing mailing addresses received pursuant to IRC §6103(l)(6)(A), (l)(12)(B), (m)(2), (m)(4), (m)(6), or (m)(7) to its agent(s) and contractor(s).
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The provisions of 26 CFR 301.6103(n)-1(d) authorize the IRS to determine the compliance with any safeguards imposed on all contractors, whether agency or IRS contractors.
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IRC §6103(p)(8) requires that states provide safeguards to protect the confidentiality of paper copy and electronic media copy of the Federal return (or portion thereof) that is attached to or reflected on any State tax returns as may be required of taxpayers by the state.
Note:
When preparing for a safeguard review that includes IRC §6103(p)(8) data, refer to IRM 11.3.32.14.1 , Disclosure to States and Local Governments which "...authorizes the IRS to require the State agencies maintain adequate safeguard procedures for the returns and return information they receive pursuant to IRC §6103(d)."
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IRC §6103(p)(5) requires the Commissioner to furnish annual reports to the House Committee on Ways and Means, the Senate Committee on Finance, and the Joint Committee on Taxation. The reports describe procedures and safeguards established by the various agencies and their respective contractors who receive FTI , as well as indicating deficiencies on the part of the agencies and their contractors.
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IRC §7213 provides criminal penalties for unauthorized disclosures of FTI.
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IRC §7213A provides criminal penalties for unauthorized inspection of any return or return information by officers and employees of the United States, officers and employees of persons described in IRC §6103(n), state and other employees.
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IRC 7431 provides civil remedies for violations of the disclosure and inspection statutes.
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A complete listing of the applicable security laws, regulations, and other guidance is contained in Exhibits 2.1.10–1 and 2.1.10–2 of IRM 2.1.10, Automated Information Systems Security.
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When an agency or their contractor receives, or expresses an interest in receiving, FTI which requires safeguarding, IRS Publication 1075, Tax Information Security Guidelines for Federal, State and Local Agencies and Entities, will be sent to the agency or their contractor to advise them of the IRS safeguards requirements. The IRS will provide assistance to the agency and their contractor assistance to resolve any questions.
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Agencies should stress to their employees and contractors the importance of safeguarding FTI through the use of training material such as IRS Videos, prior to contractor's initial receipt of FTI. Whenever possible, IRS Communications, Liaison and Disclosure (CLD) personnel shall assist agencies to develop and present disclosure and safeguards training.
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Federal, State and local agencies listed in IRM 11.3.36.2(3) and (4) must submit the following to the office of Safeguards:
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Safeguard Procedures Reports (SPRs) and
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Annual Safeguard Activity Reports (SARs)
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These reports are described in detail in IRMs 11.3.36.6 and 11.3.36.7.
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The IRS reviews reports received from agencies and contractors to determine the adequacy of agency safeguards.
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If an agency or contractor fails to submit the required report or to provide sufficient information to allow the IRS to determine the adequacy of its safeguards, the IRS reviewer may propose withholding FTI from that agency. See IRM 11.3.36.8.1., which provides additional guidance.
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On-site Safeguard reviews of agencies and their contractors are undertaken when the criteria in IRM 11.3.36.10 are met.
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The Office of Safeguards within Communications, Liaison and Disclosure (CLD), Small Business/Self-Employed (SB/SE) has oversight responsibility for the safeguards program. The Office of Safeguards also has specific program responsibility as listed in Exhibit 11.3.36–1.
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The Office of Safeguards has responsibility for the safeguard review program for state tax agencies, and their contractors.
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Agencies and their contractors that receive FTI are subject to the safeguards of IRC §6103(p)(4) and therefore, the agency and their contractors must file a Safeguard Procedures Report (SPR),with the IRS prior to the receipt of FTI. This enables the IRS to review the agencies', and its authorized contractors', procedures to protect FTI from unauthorized inspection or disclosure before the information is released. Agencies must submit a revised Safeguard Procedures Report whenever significant changes occur in their safeguard program or at least every six (6) years; this should take into consideration changes made by agency contractors. See the subsection on " Submission of Safeguard Procedures."
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Annually thereafter, agencies submit a Safeguard Activity Report (SAR)to certify that they are continuing to appropriately protect return information.
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It is important that these reports are complete and remain current. In order for agencies and contractors to submit acceptable reports, recipients of FTI must be aware of the IRS reporting requirements. The requirements are outlined below and are included in IRS Publication 1075, Tax Information Security Guidelines for Federal, State, and Local Agencies and Entities.
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Agencies should make like requirements of their contractors to submit their SPRs and SARs to the agency for routing to the Office of Safeguards.
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Agency reports will be evaluated upon receipt. If the reports are complete and no significant questions arise, the evaluation will conclude within 30 calendar days for the SPR and for the SAR, with written notification to the agency (and contractor via the agency.)
Note:
SPRs must be accepted prior to initial release of FTI to agencies.
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The Office of Safeguards assumes a proactive approach to assure that agencies submit complete and comprehensive SPRs. To the extent necessary and possible, agency hands-on guidance/assistance is provided so that the agencies and their contractors will be aware of what is considered FTI, its level of importance, and when an updated report is required.
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IRC §6103(p)(4)(E) requires agencies and contractors receiving FTI to file a report that describes the procedures established and utilized by the agency or the contractor for ensuring the confidentiality of FTI. The Safeguard Procedures Report is a record of how the agency or the contractor uses the information, and how it is protected from unauthorized inspection or disclosure by that agency or contractor.
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A Safeguard Procedures Report is considered an agency’s procedural guide to contain sufficient detail, for the use and protection of the FTI.
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Agencies are required to develop safeguard procedures for all tax data they receive and all uses of that data by the agency or the authorized contractor. Agencies and contractors receiving FTI under a single section of the Code may have several separate or independent uses of the data within the agency, involving several functional units.
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Disclosures Under Multiple Code Sections (Federal Agencies) - Some Federal agencies receive FTI from the IRS under the authority of more than one section of the Internal Revenue Code. In these cases, the agency must distinguish between the IRC sections, and provide safeguard procedures for each program or use. The agency may either file separate Safeguard Procedures Reports or consolidate the separate procedures for the various programs or uses into a single SPR.
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Federal, state, and local agencies requesting using Form 8300, Reports of Cash Payments Over $10,000 Used in a Trade or Business, (available information pursuant to IRC §6103(I)(15)) must file a separate SPR for this program. All agencies requesting data under IRC §6103(I)(15) are referred to the Office of Safeguards.
Note:
Where IRS/CI and the U.S. Attorney's Office are among the participants of a multi-agency task force, and there is an investigative need to obtain Form 8300 information, the Assistant U.S. Attorney (AUSA) assigned to the task force is the requestor of information. Safeguards FTI responsibility and authority will therefore be centralized with the AUSA's office.
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The SPR will be submitted using the approved SPR template available from the Office of Safeguards. The template includes sections for specific required content.
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Responsible Officer(s):
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The name, title, address and telephone number of the agency official authorized to request the tax information from the IRS
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The name, title, address and telephone number of the agency official responsible for the implementation of the safeguard procedures.
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Location of the Data - Include an organization chart or narrative description of the receiving agency organization, which includes all functions where tax data must be processed or maintained. If the information is to be used or processed by more than one function, then the pertinent information must be included for each function.
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Flow of the Data - The report must contain a flow chart or narrative description of:
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The agency flow of the FTI data from its receipt through its return to the IRS or its final destruction
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How FTI is to be used or processed
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How FTI is tracked and protected as it passes through the organizational levels within the agency
Note:
It will be indicated and noted as to how FTI is commingled or transcribed into non-tax data that is being used and kept by the agency. If there are multiple uses (programs) or multiply organizations within the agency who use FTI data, then depict this flow of data through the use of multiple flow charts or narratives to describe all of the FTI organizational uses (programs).
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System of Records - A description of the permanent record(s) used to document requests for, receipt of, dissemination of (if applicable), and final disposition (return to the IRS or destruction) of the FTI (including all electronic media). Agencies and their contractors are expected to be able to provide an "audit trail" for all information requested and received; the trail is to also include copies or distribution beyond the original document/media.
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Secure Storage of the Data - The agency will provide a description of the security measures employed to provide secure storage for the FTI when it is not in current use. Secure storage encompasses such diverse considerations as locked files or containers, secured facilities, key or combination control, off-site data warehousing/storage, and restricted areas. It is requested that Federal agencies submit a Vulnerability Assessment that is to be completed based on General Services Administration (GSA) standards for their building(s) as it pertains to addressing physical security.
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Restricting Access to the Data - A description of the procedures or safeguards to ensure access to FTI is limited to those individuals who are authorized access and have a need to know. Describe how the information will be protected from unauthorized access when in use by the authorized recipient. The physical barriers to unauthorized access should be described (including the security features where FTI is used or processed) and systemic or procedural barriers.
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Disposal - A description of the method(s) of disposal of the different types of FTI is provided by the IRS, and/or produced by the agency and contractor (e.g., print-outs, back-up tapes and the like), if not returned to the IRS. The IRS will request a written agency report that documents the method of destruction by which records were destroyed (see paragraph (5), System of Records, above).
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Information Technology (IT) Security - A description of all automated information systems and networks that receive, process, store, or transmit FTI. These systems must have safeguard measures in place to restrict access to sensitive data (see Publication 1075, Section 5.6). These safeguards should address all key components of IT security. They should:
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Describe the systemic controls employed to ensure all IRS data is safeguarded from unauthorized access or disclosure
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Include the procedures to be employed to ensure secure storage of the disks and the data, limit access to the disk(s), or computer screens, and the destruction of the data
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Have additional comments regarding the safeguards employed to ensure the protection of the computer
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Describe in detail the security precautions undertaken if the agency’s computer systems are connected or planned to be connected to other systems
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The Safeguard Procedures Report must include procedures for ensuring that all data is safeguarded from unauthorized access or disclosure
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Disclosure Awareness Program - Each agency and contractor who receives returns and return information must have an awareness program wherein all employees having access to FTI certify annually of the training received and receipt of the confidentiality provisions of the Internal Revenue Code, as well as, the civil and criminal sanctions for unauthorized inspection or disclosure of FTI. A description of the formal program should be included in the Safeguard Procedures Report.
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The initial Safeguard Procedures Report should be submitted to the IRS at least 45 days prior to the scheduled or requested receipt initial of FTI.
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IRC §6103(p)(4)(E) requires agencies receiving FTI to file a report that describes the procedures established and used by the agency for ensuring the confidentiality of the information received from the IRS. The Safeguard Procedures Report (SPR) is a record of how FTI is processed by the agency; it states how it is protected from unauthorized disclosure by that agency. Annually thereafter, the agency shall file a Safeguard Activity Report (SAR). This report advises the IRS of minor changes to the procedures or safeguards described in the SPR. It also advises the IRS of future actions that will affect the agency's safeguard procedures, summarizes the agency's current efforts to ensure the confidentiality of FTI, and finally, certifies that the agency is protecting FTI pursuant to IRC §6103(p)(4) and the agency's own security requirements.
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Whenever legislative changes or new data exchange agreements or Memorandum of Understandings (MOUs) authorize an agency to receive FTI for a new or different purpose, a new or revised Safeguard Procedures Report covering the additional program(s) must be submitted to the IRS.
Note:
Agencies must submit a new SPR whenever significant changes occur in their safeguard program or every six (6) years. Significant changes would include, but are not limited to, new computer equipment, facilities, or systems.
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Agencies shall submit their SAR on the template developed by the Office of Safeguards. The most current template may be requested by contacting SafeguardReports@irs.gov. The SAR should be accompanied by a letter on the agency’s letterhead signed by the head of the agency or delegate, dated.
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Each agency and authorized agency contractor requesting or receiving FTI is required to file a Safeguard Procedures Report describing the procedures and safeguards utilized to ensure the confidentiality of the information.
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Annually thereafter, the agency and the authorized agency contractor must file a Safeguard Activity Report which serves to:
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Advise the IRS of minor modifications/changes to the procedures or safeguards described in the Safeguard Procedures Report
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Advise the IRS of future actions which will affect the agency’s safeguard procedures
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Summarize the agency’s current efforts to ensure the confidentiality of FTI
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Certify that the agency or the contractor is protecting tax return information in accordance with IRC §6103(p)(4)
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Changes to information or procedures previously reported, e.g.:
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Responsible officers or employees
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Functional organizations using the data
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Computer facilities or equipment and system security changes or enhancements
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Physical security changes or enhancements
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Retention or disposal policy or methods
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Current annual safeguard activities shall include, at a minimum, the following items:
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Disclosure Awareness Program - Describe the efforts to inform all employees and contractors having access to FTI of the confidentiality requirements of the Internal Revenue Code, the agency’s security requirements, and of the sanctions imposed for unauthorized inspection or disclosure of FTI
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Functional organizations using the data
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Computer Facilities or Equipment and System Security - Changes or enhancements
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Physical Security - Changes or enhancements
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Agency Disclosure Awareness Program – The agency should describe the efforts to inform all employees having access to FTI of the confidentiality requirements of the IRC, the agency’s security requirements, and the sanctions imposed for unauthorized inspection or disclosure of return information.
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Reports of Internal Inspections – The agency should provide copies of a representative sampling of the Inspection Reports and a narrative of the corrective actions taken (or planned) to correct any deficiencies should be included with the annual SAR.
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Disposal of FTI – The agency should report the disposal or the return of FTI to the IRS or source. The information should be adequate to identify the material destroyed and the date and manner of destruction, including copies of destruction logs.
Note:
Including taxpayer information in the disposal record is not necessary and should be avoided.
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Other information – The agency should provide other information to support the protection of FTI, in accordance with IRC §6103(p)(4) requirements.
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The agency should report all actions taken, or being initiated, regarding recommendations in the Final Safeguard Review Report issued because of the latest safeguard review.
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Planned Actions Affecting Safeguard Procedures - Any planned agency or contractor action which would create a major change to current agency procedures or safeguards will be reported. Such major changes would include, but are not limited to, new computer equipment, facilities or systems to perform programming, processing or administrative services requiring access to FTI.
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Agency Use of Contractors – Agencies must account for the use of all contractors, permitted by law or regulation, to do programming, processing or administrative services requiring access to FTI.
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Agencies are to submit their reports to the Office of Safeguards electronically. Reports must be sent encrypted via IRS approved encryption techniques. The e-mail address for all reports is: SafeguardReports@irs.gov.
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Safeguards personnel need to evaluate SARs thoroughly and quickly. If a SAR is incomplete or unclear, the agency will be contacted and asked to provide the necessary additional information, as may be feasible. The aggregate reports (most current SPR and SARs) will clearly reflect the safeguard procedures in place at that time.
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Submission dates for the Safeguard Activity Reports
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Federal agencies should submit their reports for the calendar year by January 31 of the following year
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Law enforcement agencies receiving Form 8300 information, under IRC §6103(l)(15) should submit their reports for the processing year (May 1 through April 30) by June 30
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Other state agencies (i.e., Departments of Labor, Departments of Transportation, etc.) receiving FTI under IRC §6103(d) and agencies receiving FTI under IRC §6104(c) with charitable organization oversight should submit their reports for the processing year (June 1 though May 31) by June 30
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State tax agencies should submit their reports for the calendar year by January 31 of the following year
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State welfare agencies and the DC Retirement Board should submit their reports for the processing year (September 1 though August 31) by September 30
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State child support enforcement agencies should submit their reports for the processing year (March 31 through February 28) by March 31
Note:
Educational institutions receiving FTI under IRC §6103(m)(4)(B) should send reports to the oversight agency.
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In order to make supportable recommendations, reviewers need to have a thorough understanding of applicable statutes, Treasury regulations, agency agreements and contracts, and the agency’s and their contractor's system of processing FTI.
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The familiarization process is accomplished through a review of all information available in the file, with emphasis on the following references and sources:
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Safeguard Procedures Report - The SPR should always be reviewed against the subsequent and prior Safeguard Activity Reports
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Publication 1075 - Tax information Security Guidelines for Federal, State and Local Agencies and Entities
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Studies and audits - GAO and other studies conducted of an agency's general and data processing operation may give pertinent information
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Safeguard Review Reports - If previous reviews were conducted, the reports are examined for previous findings, recommendations, and follow-up actions
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Treasury Inspector General for Tax Administration (TIGTA) - TIGTA may have information about the agency that could have an impact on the sharing of FTI
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Safeguard Activity Reports - The SARs provide useful information regarding current Responsible Officer(s), the number of offices inspected, latest calendar/tax years of latest tax data destroyed, enhancements to computer systems
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Data Services Report - Review report to determine the type and volume of disclosures made to the agency and to the contractor. Review their Transcript Delivery System (TDS) report to determine what transcripts were requested and printed by state tax agencies
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Delinquent reports, reports with incomplete information or reports which reveal safeguard deficiencies should initially be resolved through informal telephone contact between the reviewer and the agency, in regards to SPRs solicited by the Office of Safeguards.
Reminder:
Any requests for missing reports, material, or actions to correct deficiencies will be followed up in writing.
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If an agency or contractor has sent the required report but does not supply the missing information or take corrective action upon request, the reviewer may consider a limited on-site review in order to obtain the information or cause corrective action to be taken.
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If the agency fails to respond to a request or refuses to schedule an on-site limited review, then formal procedures to withhold FTI may be initiated under alternative actions ( See IRM 11.3.36.14.3). Conducting a review is an option and not required.
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Reasonable attempts, including at least one written request, must be made to obtain a report, missing material, or cause corrective action to be implemented. If an agency fails to respond by sending in an acceptable report, the requested material or take action to correct a deficiency, formal procedures to withhold FTI will be initiated ( See IRM 11.3.36.14).
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If any agency or agency contractor fails to respond and is no longer receiving tax data, a written request will be made, to have the agency or contractor destroy any residual data or have it transferred back to the IRS.
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If a deficiency is minor, not causing immediate unauthorized inspections or disclosures or the potential of immediate unauthorized inspections or disclosures then the report may be held in abeyance or accepted with the deficiencies noted. The circumstances must be documented, including corrective actions to be taken and scheduled follow-ups by the reviewer.
Example:
An agency may not have adequate disclosure awareness training for its employees. The agency agrees, but it may take a couple of months to develop a program and complete initial training. The report may be accepted or held in abeyance if this condition is documented, including planned follow-up action.
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The steps taken in reviewing reports and/or soliciting additional information from the agency should be well documented. All notes, worksheets, communication contacts, memoranda, and other correspondence will be retained in the file to support decisions made as a result of the process.
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If the evaluation of the reports and related materials does not indicate a need for an on-site review, then a letter should be sent to the agency acknowledging receipt and acceptance of the report. The letter will be signed by the appropriate supervisory level. The letter, however, should allow for the possibility of an on-site review, if subsequent information from other sources indicates a need for further investigation. It will be the responsibility of the agency to share the letter with their contractor(s), if information therein is applicable to the contractor(s).
Note:
Letters regarding reports of authorized agents and contractors of agencies should be sent to the attention of the agency head.
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The IRS routinely discloses large amounts of FTI to state tax agencies, bodies and commissions for tax administration purposes under the statutory authority of IRC §6103(d)(1) . (See IRM 1.3.32 for a discussion of Basic and Implementing Agreements.)
Note:
When referring to tax agencies throughout IRM 11.3.36.9, this also includes bodies and commissions.
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Whenever FTI is exchanged on a large scale, the probability of loss of confidentiality is increased. Limiting the quantity of FTI disclosures to the states to that which is genuinely needed and will be used for tax administration purposes, is a fundamental component of an effective disclosure program. Every effort will be made to eliminate disclosure of unnecessary information to state tax agencies.
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The objective of the need and use process is to reduce the likelihood of unauthorized disclosure or access, and is not meant to deny federal, state and local agencies information needed for tax and no-tax administration purposes.
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In recognition of the importance of the concept of limiting disclosures to the states, IRS Policy Statement P-1-35 states in part: "Tax information provided by the IRS to State tax authorities will be restricted to the authorities’ justified needs and uses of such information."
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Disclosures to state and local agencies under IRC §4102 and IRC §6103(k)(5) are subject to need and use considerations even though the safeguarding provisions of IRC §6103(p)(4) do not apply.
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All federal, state and local agency requests for FTI are subject to a Need and Use Determination which is to be documented by the Disclosure Manager with oversight responsibilities for the agency. Disclosure owns the need and use determination responsibility while the Office of Safeguards owns the need and use verification.
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Need and Use Determinations are to be made at the time of request, prior to the actual disclosures, and should be a cooperative effort with the state tax agency to accurately determine the minimum amount or information required to accomplish the stated objective(s).
Example:
One of the available taxpayer transcripts may eliminate the need for a complete return.
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The "basic" agreement provides for the mutual exchange of tax data between specific State tax agencies (IRM 11.3.32.5(1)). The scope of the basic agreement and subsequent implementing agreement will initially be developed and negotiated through discussions between the Governmental Liaison and Disclosure (GLD) Area Manager and the head of the State tax agency (IRM 11.3.32.5(4)).
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Specific requests for return information may be related to a state agency project or to a joint project with the IRS, and there may be a separate Memorandum of Understanding covering the project. The Disclosure Manager should ensure that a documented Need and Use Determination is part of the request file.
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Although a Need and Use Determination for a specific request may have been completed and documented, the agency may subsequently desire to use the information for a different tax administration purpose. If the subsequent use of the data is for bona fide tax administration purposes, and not in contravention of the Code, then applicable regulations, existing agency agreements, or Service policies, this would not usually be considered unauthorized use of the data as long as notification is given to the Office of Safeguards in the agency's annual SAR.
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Need and Use Determinations for state agencies requesting data for tax modeling or revenue estimate purposes will be completed in accordance with IRM 11.3.36.9.1 and Exhibit 11.3.32-6
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The Office of Data Services, Governmental Liaison and Disclosure (GLD) will be responsible for maintaining complete and current documentation of the state tax agency’s need for and use of all FTI and data elements which are provided to the agency on a continuing basis pursuant to the implementing agreement.
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The Office of Governmental Liaison and Disclosure (GLD) has developed project guidelines for use when developing joint projects with the States. The Office of Safeguards will be consulted on projects regarding any statutory (e.g., Privacy Act or IRC §6103) considerations of the proposed disclosures or exchanges.
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Need and Use Determinations reflect the use of the tax data for tax administration purposes. The determination will not be contingent upon a cost-benefit analysis developed to make a business case for the project. However, projects that fall short of their initial objectives or expectations may indicate a need for a subsequent determination regarding the continuation of disclosures for the project.
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A Need and Use Review is considered as the verification or confirmation of the Need and Use determination made prior to the release of the requested tax information to the state agency.
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An on-site Need and Use Review of each agency receiving FTI will be conducted as part of the Safeguard review.
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The on-site Need and Use Reviews are conducted in order to provide a reasonable assurance that the state tax agency’s actually have a need for and use of FTI:
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Coincides with the anticipated usage described in the initial determination(s) and
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Is consistent with statutes, regulations, existing agency agreements, and Service policies
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The scope of the review should be broad enough to provide the reviewer with sufficient information to document a conclusion as to the agency’s need for and use of FTI. The reviewer will not make any assumptions regarding the current status (or usefulness) of exchanges that have been routinely in effect for many years.
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Other key areas to be reviewed would include (but are not limited to):
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Routine exchanges
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Joint projects or other specific exchanges
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MOUs
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Extracts (shown on the latest Governmental Liaison Data Exchange Program Enrollment Agreement Form)
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Non-use of tax data does not necessarily constitute FTI misuse. However, the objective is to reduce or eliminate unnecessary disclosures of FTI. If the original Need and Use determination was valid, but the actual utilization has been postponed, the reviewer's responsibility is to evaluate whether there is a reasonable expectation that continued retention of the data will be of value to the state for tax administration within a reasonable and logical timeframe .
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Office of Safeguards - The results of the Need and Use Review will be included in the Safeguard Review Report In Section G. At a minimum the report must:
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Describe the scope of the review, with a description of the exchanges selected for review and the reasons for the selection
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Contain a summary of the findings
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Contain specific recommendations as applicable
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Establish a mutually agreeable implementation of, or follow-up to, the recommendations
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Agencies receiving FTI for the first time may be reviewed within one year of initial receipt of FTI.
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Afterwards, safeguard reviews are conducted on an as-needed basis with a minimum requirement of once every three years. Evaluation of reports, as required by IRM 11.3.36.8, may determine whether more frequent reviews are necessary.
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The Office of Safeguards will develop the annual review plans to ensure that all agencies are reviewed at least once every three years.
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The contents of SPRs, SARs, and Governmental Liaison (GL) Data Services Reports are useful indicators of a need to conduct a review earlier than the regularly scheduled review. Often, however, a report does not present any irregularities or provide any indication as to the insufficiency of safeguards. In such cases, the reviewer needs to consider other factors. These factors include:
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Length of time since last on-site review
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Past history of problems
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Knowledge obtained during liaison visits
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Information reported from outside sources such as TIGTA and GAO
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Analysis of Congressional records and news items having impact on agencies and their contractors
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Significant changes in the nature or volume of disclosures to the agency
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New administration within the agency
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New location
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Major changes in the processing system
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Opening or relocation of a field office
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Policy Statement P-1-35 states " Tax information provided by the IRS to State tax authorities will be restricted to the authorities’ justified needs and uses of such information." An on-site Need and Use evaluation must be conducted as part of the Safeguard review.
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All safeguard reviews begin with an evaluation of agency and contractor procedures and activity reports.
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The objectives of the evaluation are to identify:
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The mission, objectives, and goals of the agency, body or commission and contractors as they relate to the use of FTI
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Key managerial and internal controls for the safeguarding of FTI
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High risk areas, procedural deficiencies, possible failure to account for FTI
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Indications that tax data is being used contrary to approved need and use
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The safeguard review team should develop an effective review plan expending resources only to the extent necessary to ensure that FTI tax returns and return information are protected and are used for a proper purpose.
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All safeguard review plans should address the adequacy of computer systems security.
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The length of time required for a safeguard review will vary considerably from agency to agency. Factors such as the size and complexity of the agency and of authorized agency contractors, geographic dispersion, the amount and type of FTI disclosed by the IRS, prior safeguard review experience with the agency will influence the time expended on the review.
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All personnel participating in a review should have a good understanding of the agency’s systems and procedures for processing FTI, as well as a familiarity with the legal and procedural authorities under which tax data is disclosed to that agency or authorized agency contractor.
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A written review plan and/or review preparation checksheet should be prepared for each safeguard review to facilitate control of the review, to provide a permanent record of the review, and to effectively communicate the specific objectives of the review. If the written review plan is used instead of the review preparation checksheet, it should contain the following information:
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A brief description of the agency’s system of standardized records of disclosure and the controls established to restrict access to those with a "need to know." Included in this description should be the type and volume of FTI received; an analysis of previous SAR, SPR and SRR, including any corrective actions which remain outstanding; and any known initiatives underway
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The scope and purpose of the review
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A list of records to be reviewed (e.g., training manuals, flow charts, awareness program documentation and organizational charts relating to the processing of FTI)
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A list of the specific areas to be reviewed as well as agency personnel to be interviewed
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A description of tests, spot checks or sampling techniques to be applied. These descriptions serve as guides for planning and conducting the review and they may be modified by reviewers as required during the on-site review
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Information regarding special areas of interest which should be known by team members, such as critical agency and contractor operations, special techniques to be used, coordination between team members, and documentation required for specific deficiencies
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An administrative subsection containing estimated travel expenses, the identification of any items of equipment that may be required for completion of the review and on-site logistical information
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Contact the agency to establish dates, locations and a tentative review schedule. If reviewing an agency's contractor, initial contact should be made with the agency.
Note:
Where the Office of Safeguards has disapproved the use of contractors by an agency, on-site reviews of those contractors will not be conducted. Work papers will be fully documented to substantiate the disapproval decision, reasons for decision, status on part of agency to remove all FTI from contractor’s possession.
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A letter to the agency confirming the intent to conduct an on-site Safeguard Review will be written over the signatory element of the Director, Office of Safeguards, and signed by the reviewer and will include:
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Agency, contact name and title, if applicable
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Review participants
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Scope and purpose
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Agenda and dates at each locations/site (opening conference no earlier than 60 days from date of letter)
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Specific areas of review
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The Preliminary Security Evaluation (PSE) conference call will be conducted with agency personnel, especially the agency computer security officer. The PSE conference will focus on:
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Number and type of computer platforms operational within the agency
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Data requests for controls, requirements and verification of evidence
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