Interim Guidance by IRS Business Process | |
 | |
|
Organization, Finance, and Management – Part 1 Strategic planning, budgeting, servicewide policies, delegations of authority and functional statements Submission Processing - Part 3 Processing paper returns, electronic submissions, tax payments, and refunds. Examining Process - Part 4 Examination activities relating to small business, self-employed, large and mid-size businesses, employee plans, exempt organizations and government entities Collection Process - Part 5 Interim Guidance related to collecting activities which include selecting, identifying, assigning, and settling cases Rulings and Agreements – Part 7 Pre-filing agreements, private letter rulings, technical advice, determination letters, and compliance programs Appeals - Part 8 Administrative appeals process involving taxpayers’ disputes with the IRS Security, Privacy and Assurance – Part 10 All security, safeguard, assurances and privacy information. Communications and Liaison - Part 11 Internal and external communications, governmental liaison and disclosure, legislative affairs, and public liaison activities Taxpayer Advocate Service – Part 13 Assistance to taxpayers who encounter problems not resolved through normal IRS systemic processes Penalty and Interest - Part 20 Assessment and abatement of penalties and interest. Customer Account Services - Part 21 Customer technical and account inquiries received via telephone, email, other written correspondence and walk-in service. Taxpayer Education and Assistance - Part 22 Processes and activities associated with customer outreach in the operating divisions. Special Topics - Part 25 Processes and procedures that apply to and are used by employees of more than one operating division or function |
|
Page Last Reviewed or Updated: March 10, 2011