IRS Logo
Print

Income Verification Express Service

The Income Verification Express Service program is used by mortgage lenders and others within the financial community to confirm the income of a borrower during the processing of a loan application.  The IRS provides return transcript, W-2 transcript and 1099 transcript information generally within 2 business days (business day equals 6 a.m. to 2 p.m. local IVES site time) to a third party with the consent of the taxpayer.  The transcript information is delivered to a secure mailbox based on information received from a Form 4506-T or Form 4506T-EZ.  A $2.00 fee is imposed on each transcript requested.  This service replaced the previous process that required manual pick-up and delivery of transcripts from the IRS Return and Income Verification Services (RAIVS) units located across the country.

Note:  Effective October 1, 2011, the fee for each transcript requested was changed to $2.00.

This service automates the delivery portion of the process. Customers log on to IRS.gov to retrieve their requested transcripts from a secure mailbox located on the e-Services electronic platform. The “front end” of the process remains the same. Customers will need to fax the signed Form 4506-T, Request for Transcript of Tax Return, or Form 4506T-EZ, Short Form Request for Individual Tax Return Transcript to one of the five designated RAIVS units.

 

As a result of upgrades to our e-Fax services it was necessary to change the IVES fax numbers when requesting products for those participants aligned with Cincinnati, Fresno and Ogden.  The new fax numbers are:

  • Austin             877-477-9603
  • Cincinnati       877-477-0578
  • Fresno            877-477-0576
  • Kansas City   877-477-9601
  • Ogden            877-477-0580

Participants encountering problems with the Registered User Portal (RUP) should contact the E-Services Help Desk at 1-866-255-0654.

Please note that any transcript requests received after 2:00 p.m. the business day prior to a holiday will be considered received on the day following the holiday.  For example, if the holiday is on a Monday and the transcript is received after 2:00 on the Friday before the holiday, then in adherence with the 2 day turnaround timeframe, the request is considered received by the IRS on Tuesday morning and will be processed by Thursday morning following the holiday.

 

INCOME VERIFICATION EXPRESS SERVICE (IVES) UPDATE – FURLOUGH DAY IMPACT ON IVES:

Due to the current budget situation, including the sequester, all IRS operations, including IVES service, will be closed on the following five dates:

 

Friday, May 24, 2013

 

Friday, June 14, 2013

 

Friday, July 05, 2013

 

Monday, July 22, 2013

 

Friday, August 30, 2013

 

Three of these days are immediately in advance of or following a scheduled government holiday. 

 

All requests received as of 2 p.m. local time on the day prior to a furlough day will be considered received as of that day. All requests received after 2 p.m. on the day prior to a furlough day will be considered received as of the next business day.

 

As a result of these closures, we anticipate we will be unable to maintain our two business day turnaround timeframe for IVES products, especially on days surrounding the furloughs.  We anticipate the days following a furlough day, especially when a holiday precedes or follows this day, will be our most difficult time to maintain our service level on inventories.  All work will continue to be handled on a first-in, first-out basis.   

 

We apologize for any inconvenience and look forward to your continued support of the IVES Program

Page Last Reviewed or Updated: 22-May-2013