Five Core Principles of the Quality Process
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Proactively communicate the value of the quality improvement efforts to stakeholders.
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Provide support to partners to ensure all volunteers receive appropriate training.
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Provide volunteers and partners with a set of required and recommended quality site requirements and plan reviews to ensure site adherence to the QSRs.
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Ensure all participants in the volunteer preparation program understand their respective roles and responsibilities to ensure accurate tax return preparation.
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Collaborate continually with stakeholders to assess the quality of the volunteer return preparation program.
Page Last Reviewed or Updated: 2013-04-17
